Returns & Refunds
How long does shipping take?
Orders typically take 7–15 business days to arrive, depending on your location. You’ll receive a tracking number as soon as your order ships so you can follow it every step of the way.
Do you offer international shipping?
Yes! We ship to most countries worldwide. Shipping times may vary depending on your region.
Will my order arrive in discreet packaging?
Absolutely. Your privacy matters to us. All orders are shipped in plain, discreet packaging.
Orders & Shipping
What if I’m not satisfied with my purchase?
We want you to feel comfortable and supported. If your product arrives damaged, defective, or not as described, please contact us within 30 days of delivery and we’ll arrange a replacement or refund.
Can I return used menstrual products?
For hygiene and safety reasons, we cannot accept returns on used products (such as menstrual cups or period underwear). However, if the item is unused and unopened, you can return it within 30 days.
Products & Safety
Are your products safe?
Yes. We carefully select trusted suppliers and ensure our products are made from safe, high-quality materials. For sensitive items like menstrual cups or underwear, we only source from suppliers with safety certifications.
How do I clean and care for my products?
Each product includes easy care instructions. For example:
- Menstrual Cups → Boil or use a sterilizer.
- Period Underwear → Rinse in cold water, then machine wash.
- Heat Pads → Follow included instructions for recharging or reheating.
General Questions
Can I track my order?
Yes! As soon as your order ships, we’ll send you a tracking number via email so you can keep an eye on your package.
Do you offer bundle discounts?
Yes, we regularly run bundle deals and seasonal offers. Subscribe to our newsletter to get exclusive discounts.