Shipping Information
Processing Time
All orders are processed within 2–5 business days. Once your order has been shipped, you’ll receive a confirmation email with your tracking details.
Estimated Delivery Times
- United States: 7–15 business days
- Canada, UK, EU: 7–20 business days
- Australia & Rest of World: 10–25 business days
(Please note: Delivery times may vary due to customs, international delays, or high seasonal demand.)
Tracking Your Order
Once your order ships, you’ll receive a tracking number via email. You can track your package at any time using the link provided.
Discreet Packaging
We respect your privacy. All orders are shipped in plain, discreet packaging with no mention of menstrual products on the outside.
Returns & Refunds
Our Policy
We want you to feel confident in your purchase. If your item arrives damaged, defective, or not as described, we’ll arrange a replacement or refund. Please contact us within 30 days of delivery.
Hygiene & Safety Note
For health and hygiene reasons, we cannot accept returns on used menstrual products (such as cups or underwear). Items must be unused, unopened, and in original packaging to qualify for a return.
Return Process
- Contact us at shecycleslol@gmail.com with your order number and issue.
- Our support team will confirm eligibility and provide return instructions.
- Once the return is received and inspected, we’ll process your refund to your original payment method.
Refund Timeline
Refunds typically appear within 5–10 business days, depending on your bank or payment provider.
Cancellations
If you need to cancel your order, please contact us within 24 hours of purchase. After that, we cannot guarantee cancellation since your order may already be processed or shipped.
Exchanges
We currently do not offer direct exchanges. If you’d like a different product, please return your original item (if eligible) and place a new order.
Questions?
If you have any concerns, our support team is here to help.