Information We Collect

When you interact with our website, we may collect:

  • Personal Information: Name, email address, shipping address, billing address, and payment details (used to process orders).
  • Order Information: Products purchased, order history, and delivery details.
  • Account Information: Login details if you create an account on our site.
  • Browsing Information: IP address, device information, browser type, cookies, and site usage data.
  • Marketing Preferences: Information you provide when signing up for newsletters, promotions, or lead magnets.

How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders.
  • Communicate with you about your orders, returns, or support requests.
  • Send promotional emails, newsletters, and educational resources (if you opt in).
  • Improve our website, products, and customer experience.
  • Detect and prevent fraud, unauthorized transactions, or misuse of our services.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share information with trusted partners to provide services:

  • Shopify: Our e-commerce platform.
  • AutoDS & Fulfillment Partners: To fulfill and ship your orders.
  • Payment Processors: Such as PayPal, Stripe, or Shopify Payments, to securely process transactions.
  • Analytics & Advertising: Services like Google Analytics, Facebook Pixel, and email marketing tools (e.g., Klaviyo, MailerLite) to improve our marketing and site performance.
  • Legal Requirements: If required by law, regulation, or court order.

Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Remember your preferences and improve your shopping experience.
  • Track website performance and analytics.
  • Provide personalized ads through platforms like Facebook and Google.

You can disable cookies in your browser settings, but some parts of our site may not function properly.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.
  • Request corrections to your personal information.
  • Request deletion of your data (“Right to be Forgotten”).
  • Opt out of marketing emails (unsubscribe link in every email).
  • Restrict or object to certain processing activities.

To exercise these rights, contact us at shecycleslol@gmail.com

Data Security

We take your privacy seriously. Your personal information is stored securely and protected against unauthorized access. Payment information is encrypted and processed only by trusted third-party providers.

Data Retention

We retain your information only for as long as necessary to:

  • Fulfill your orders.
  • Comply with legal obligations.
  • Resolve disputes and enforce agreements.

Children’s Privacy

SheCycles does not knowingly collect or store personal information from children under the age of 13. If you believe your child has provided us with personal information, please contact us and we will remove it immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”

Questions?

If you have any concerns, our support team is here to help.