Track your order

Please enter you tracking number below. if your tracking number doesn't work feel free to contact us.

Haven't received tracking yet?

Don't worry — your order may still be processing.

  • Orders are typically processed within 2–5 business days before shipment
  • Once shipped, tracking details are sent to the email used at checkout
  • Please check your inbox, spam, or promotions folder

Tracking Not Updating?

Tracking information may take some time to update after the carrier receives your package. If your tracking number does not work right away, please allow time for the carrier system to refresh.

Delays can occur due to:

  • Carrier scanning delays
  • Customs processing
  • Weather conditions
  • Holidays
  • High seasonal shipping volume

If your tracking has not updated after 48 hours, please contact us and we'll be happy to help.

Package says delivered, but you haven't received it?

Before reaching out, please check these common delivery locations:

  • Your mailbox
  • Front door or porch
  • Mailroom or package room
  • Building reception or leasing office
  • Nearby neighbors
  • Other household members

If you still cannot locate the package, please contact shecycleslol@gmail.com and we'll help guide you through next steps.

Need Help With Your Order?

If your tracking hasn't updated, your package appears delayed, or your order says delivered but hasn't arrived, we're here to help.

Please include:

  • Order number
  • Email used at checkout
  • Tracking number (if available)
  • Short description of the issue

Contact us at:

We'll help check your order and guide you through the next steps.

Damaged, Defective, or Incorrect Delivery?

If your order arrives damaged, defective, incomplete, or incorrect, please contact us within 30 days of delivery. We're here to help make it right.

  • Your order number
  • Email address used at checkout
  • A brief description of the issue
  • Clear photos or videos showing the damage or defect

We'll review your situation and work with you to resolve it as quickly as possible.

Digital Bonus Access

Some orders include digital bonuses such as guides, trackers, comfort plans, or educational downloads.

Digital bonus access may be sent by email, download link, or post-purchase instructions.

If you have not received your digital files, please contact us at

shecycleslol@gmail.com

Please include your order number and the email address used at checkout.

SheCycles Comfort Promise

Your comfort matters to us. We're here to support you every step of the way.

If something arrives damaged, defective, incorrect, incomplete, or not as expected, please contact us. We'll do our best to help make it right.

We're here to support you before, during, and after your order.

A note about wellness

SheCycles products are designed for comfort and general wellness support during your cycle. They are not intended to diagnose, treat, cure, or prevent any medical condition. If your period pain is severe, sudden, unusual, or interfering with daily life, please consult a qualified healthcare professional.